Working with Platform helps tackle youth homelessness.
We’re committed to ending youth homelessness. That’s why with every new mortgage or product switch, we donate to Centrepoint - the charity helping give vulnerable young people a future.
We are currently experiencing a technical issue and we are unable to take card payments for mortgage applications.Click here for more info
Friday 28th February – Product Change
Wednesday 19th February - Card payments
Wednesday 12th February - Product Change
Wednesday 29th January - Product Change
Wednesday 15th January - Product Change
Updated: 28/2/20 at 9:46 AM
Review application and instruct valuation
Upload all documentation to ensure we can fully review your case and let you know if there is anything further we need.
Within 72 hours
Register and set your password to submit business to Platform
Within 48 hours
Telephone wait time for case updates
Remember to log into Click case tracking for an update, you can find the details on our information request.
Up to 40 seconds
Case progress update
We will assess your case and call you to discuss any outstanding information. All outstanding information is published in Clicktrack, log in to review the information request.
On working day 6, 9 and 12 and regularly thereafter until offer.
Average offer time
Please ensure you send all requested documents and additional information to receive a speedy offer