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We are currently experiencing a technical issue and we are unable to take card payments for mortgage applications.Click here for more info
We understand that your customers may have concerns regarding how the Coronavirus will affect them. We've pulled together some helpful links with information about the latest developments.
Click here for more info for brokers
Click here for more info on Physical Mortgage Valuations
Click here for more info on Register for Scotland
Click here for more info on supporting furloughed applications during Coronavirus
Click here for more info on extension to mortgage offers
Click here for more info for customers
Thursday 9th July - Product withdrawal
Tuesday 7th July - Product withdrawal
Friday 26th June – Product Launch
Wednesday 24th June - Platform to offer 90% LTV mortgages
Friday 19th June - Platform reintroduces Help to Buy range and reduces fixed rate mortgages
Updated: 10/7/20 at 8:52 AM
Review application and instruct valuation
Upload all documentation to ensure we can fully review your case and let you know if there is anything further we need.
Telephone wait time for case updates
Remember to log into Click case tracking for an update, you can find the details on our information request.
Average offer time
Please ensure you send all requested documents and additional information to receive a speedy offer
7 working days
Register and set your password to submit business to Platform
Within 48 hours
Case progress update
We will assess your case and call you to discuss any outstanding information. All outstanding information is published in Clicktrack, log in to review the information request.