Our quick and simple

Online Product Transfer Form

is just a click away

Try it for yourself and enjoy all the benefits of a smoother application process.


We are currently experiencing a technical issue and we are unable to take card payments for mortgage applications.

Click here for more info

Lending criteria

You can also view our in-depth lending criteria.

Lending criteria


See what your client can afford.


Existing customers

Switching or renewing? Find products here.


Valuation fees

View our list of valuations

See our fees

Latest updates

Thursday 9th July - Product withdrawal

Tuesday 7th July - Product withdrawal

Friday 26th June – Product Launch

Wednesday 24th June - Platform to offer 90% LTV mortgages

Friday 19th June - Platform reintroduces Help to Buy range and reduces fixed rate mortgages

See all latest updates

Service Levels

10/7/20 at 8:52 AM

Review application and instruct valuation

Upload all documentation to ensure we can fully review your case and let you know if there is anything further we need.

72 hours

Telephone wait time for case updates

Remember to log into Click case tracking for an update, you can find the details on our information request.

4 minutes

Average offer time

Please ensure you send all requested documents and additional information to receive a speedy offer

7 working days

Broker Registrations

Register and set your password to submit business to Platform

Within 48 hours

Case progress update

We will assess your case and call you to discuss any outstanding information. All outstanding information is published in Clicktrack, log in to review the information request.

On working day 6, 9 and 12 and regularly thereafter until offer.